Privacy Policy and Terms & Conditions

Information about Privacy Policy and Terms & Conditions of Ricaris have a nice day S.L.

Updated: March 2019

This website is owned and operated by Ricaris Have a Nice Day S.L.

Ricaris takes their users privacy and security of their personal information very seriously. To that end Ricaris encourages all users to read this policy prior to providing personal information or downloading any content from the website. Due to the nature of this website, whereby Ricaris provides a number of external links for your ease, users are advised to investigate all links to third party sites themselves. Ricaris cannot be held responsible for how those third party sites use your information.

The intention of this document is to set out the ways in which Ricaris collects your data. This is separated into headings for ease:

Visitors to our website

When someone visits www.ricaris.com we use a third party service, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site, length of time on site and navigation process (i.e. what directed you to Ricaris’s site). This information is only processed in a way which does not identify anyone. We do not make, and do not allow this third party to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it, as indicated in the further paragraphs.

E-newsletter

Ricaris uses a third party provider, MailChimp, to deliver our seasonal e-newsletters, job opening newsletters and marketing emails. We gather data around email opening and clicks to help us monitor and improve our email newsletters and communication. For more information, please see MailChimp’s Privacy Policy.

Personal information

Ricaris will only use personal data that is voluntarily submitted to this website, for example, name and email address for the reasons specified above. Personal information is collected in order to provide you with curated content and information on our work and industry. By providing personal information, you consent to Ricaris using the information for marketing and research purposes, such as providing you with future information about Ricaris products and services we feel may interest you. It further extends to Ricaris using this information for their own purposes namely to better understand users needs and to improve the services they provide. Ricaris employs third parties who will have use of this information. Those third parties can include, but are not limited to, MailChimp, Capsule, market analysts or lawyers. Those third parties employed by Ricaris protect your information according to their own Privacy Policies and terms. They will be required to protect your information in the same way as Ricaris.

Users are entitled, upon written request, to be provided with details of any information stored about them. Any requests for such information should be made to info@ricaris.com. Details of information held on individuals will be provided electronically free of charge. Users who have provided personal information to Ricaris, will have the opportunity to “opt out” of further marketing communications material by clicking the unsubscribe link within any email communications or by sending an email to info@ricaris.com with the email subject: Unsubscribe.

Emailing us

We keep track of any emails sent to info@ricaris.com and monitor them including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

We use Capsule to track all communications sent to us regarding new business enquiries. Capsule monitors and records all emails exchanged between our Account Managers and the sender, and we use this information to improve our customer service and sales processes. For more information, please see Capsule’s Privacy Policy.

Ricaris never uses personal or confidential information collected via email outside of the company’s activities.

Job Applicants, Current and Former Freelance Contractors

Ricaris controls all information you provide during the recruitment process unless otherwise stated. If you have any queries about the process or how we handle your information please contact us at info@ricaris.com.

All of the information you provide during the process will only be used for the purpose of progressing your application.

We ask you for your personal details including name and contact details. We will also ask you about your previous experience, education, referees and for answers to questions relevant to the role you have applied for. Our recruitment team will have access to all of this information in order to continue with the recruitment process in a successful way.

We will not share any of the information you provide during the recruitment process with any third parties for marketing. The information you provide will be held securely by us and/or our data processors whether the information is in electronic or physical format.

We will use the contact details you provide to us to contact you to progress your application. We will use any other information you provide to assess your suitability for the role you have applied for. We do not collect more information than we need to fulfill our stated purposes and will not retain it for longer than is necessary.

The information we ask for is used to assess your suitability for employment. You don’t have to provide what we ask for but it might affect your application if you don’t.

Assessments

We might ask you to participate in assessment tasks; complete tests or occupational personality profile questionnaires; to attend a series of interviews – or a combination of these. Information will be generated by you and by us. For example, you might complete a written test or we might take interview notes. This information is held by Ricaris.

Offer of employment

If we make a contract offer we will ask you for information so that we can carry out the hiring.

You will therefore be asked to complete and sign a series of legal documents used for the hiring process. We use PandaDoc to collect signatures of all legal documents and contracts. PandaDoc collects your email and the personal information you input into your documents. For more information please visit PandaDoc’s Privacy Policy.

Post start date you will be asked to provide:

  • Full contact information including address, phone number and email address.
  • Bank details attached to your invoices – to process payments.
  • Emergency contact details – so we know who to contact in case we can’t reach you.

How long is the information retained for?

The information you have provided during the application process and the information generated throughout the assessment process, for example interview notes and presentations, will be retained for 25 years from the closure of the campaign and we might contact you for future job openings.

How do we make decisions about recruitment?

Final recruitment decisions are made by members of team. All of the information gathered during the application process is taken into account.

You are able to ask about decisions made about your application by speaking to your contact within our team or by emailing info@ricaris.com.

Cookies

Ricaris users should be aware that by using, and continuing to use, this website they accept the use of cookies. This is quite simply to ensure the site works properly. This is common of most websites.

What are cookies? Cookies are small data files on your device from websites you visit. This enables Ricaris to remember your preferences over a period of time, for example font size and display preference. After leaving Ricaris’s site users can of course delete those files from their internet browser.

Who is responsible for personal information collected on this site?

Ricaris complies with the General Data Protection Regulation GDPR. If you have any questions about Ricaris’s privacy policy, please email us at info@ricaris.com

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