A multilingual call service is still one of the best sales strategies, provided it's carried out carefully using a strategy that's adapted to your company's needs. It's also important to use native agents who understand the business culture of the countries you're working with.
Telemarketing is still one of the best ways to sell products and services, provided it's rigorously planned and follows a careful strategy with a clear objective. It's also important to avoid creating a negative experience for existing and potential customers through unwanted phone calls. A key element in this strategy, especially in international markets, is making phone calls to customers in their native language using agents who possess a deep understanding of the sector and its associated culture. This knowledge and understanding allows for a more effective commercial approach given that customer values vary depending on the country in question — and these values directly impact the best way to close a deal. If the company and the multilingual telemarketing agency work closely together, then this strategy can increase a brand's chances of achieving international growth in any market.
Of course, our telemarketing service offers the multilingual options that characterize everything we do, but we also support the set-up and implementation of your telemarketing strategy to ensure it meets all your needs. We offer a range of services such as arranging sales visits, database cleaning, telephone satisfaction surveys, sales promotions, e-mail follow-up, event attendance confirmation, and customer loyalty and retention; all focused on achieving marketing and growth objectives in your company's relevant sectors. No matter the size of your brand or the methods we use, the objective will always be the same: to attract and retain customers.
Do you want to appeal to the hearts and minds of your target audience? Get in touch and we'll explain the secret of commercial success through multilingual telemarketing.
Our experience with Ricaris is very positive: high-quality results, on-time delivery and the utmost flexibility adapting to our different processes and frameworks. Ricaris brings value to all the projects it participates in.
I would like to specifically highlight its management capacity, proactivity, ability to work as a team and quick adjustment to internal dynamics.