Make my day!

Telemarketing

A multilingual call service is still one of the best sales strategies, provided it's carried out carefully using a strategy that's adapted to your company's needs. It's also important to use native agents who understand the business culture of the countries you're working with.

Telemarketing is still one of the best ways to sell products and services, provided it's rigorously planned and follows a careful strategy with a clear objective. It's also important to avoid creating a negative experience for existing and potential customers through unwanted phone calls. A key element in this strategy, especially in international markets, is making phone calls to customers in their native language using agents who possess a deep understanding of the sector and its associated culture. This knowledge and understanding allows for a more effective commercial approach given that customer values vary depending on the country in question — and these values directly impact the best way to close a deal. If the company and the multilingual telemarketing agency work closely together, then this strategy can increase a brand's chances of achieving international growth in any market.

Of course, our telemarketing service offers the multilingual options that characterize everything we do, but we also support the set-up and implementation of your telemarketing strategy to ensure it meets all your needs. We offer a range of services such as arranging sales visits, database cleaning, telephone satisfaction surveys, sales promotions, e-mail follow-up, event attendance confirmation, and customer loyalty and retention; all focused on achieving marketing and growth objectives in your company's relevant sectors. No matter the size of your brand or the methods we use, the objective will always be the same: to attract and retain customers.

Why choose us?

Keep the communication going
We understand you
We know your business model
A multilingual team
Maximum efficiency
We adapt to you
10 years of experience
Experts in virtual communication

Keep the communication going

We frequently check in with you and your company to ensure we improve user experience and implement the most efficient customer service strategies.

We understand you

Our customer service team will understand your business' strengths, needs and goals to the letter.

We know your business model

We'll create customer service strategies that fit your needs. Nothing more, nothing less.

A multilingual team

Ricaris is an expert in brand internationalization, and our customer service teams can work in any language you need.

Maximum efficiency

As per Ricaris' policy, our agents only work with a maximum of two brands. This allows us to get a detailed and thorough understanding of your target audience so that we can perfect your brand's voice.

We adapt to you

Whether you need our customer support service for eight hours or just one to save costs, we adapt to you and your needs. We also work with your chosen software.

10 years of experience

We've been making your day for over a decade, and all our experience in Global Outsourcing and Customer Service is at your disposal.

Experts in virtual communication

We know virtual communication like the back of our hand. Want us to guide you through it?

Ready to chat?

Do you want to appeal to the hearts and minds of your target audience? Get in touch and we'll explain the secret of commercial success through multilingual telemarketing.

FACE-TO-FACE MEETING

Clients that trust us

Our clients

Our experience with Ricaris is very positive: high-quality results, on-time delivery and the utmost flexibility adapting to our different processes and frameworks. Ricaris brings value to all the projects it participates in.

I would like to specifically highlight its management capacity, proactivity, ability to work as a team and quick adjustment to internal dynamics.

María Aragón
Project Manager Jobisjob

Other services

Whatsapp
crossmenu